← Back to production queue

Latest incident · No data

Heads up from Shopfloor: Shopfloor QC worker heartbeat missing.

What is happening and what to do

Shopfloor QC worker heartbeat missing is no data, which usually means the automatic photo checker has stopped. Right now there are 20 recent app events on file and 7 open orders waiting on it. Restart the Shopfloor app and check that the photo checker comes back green.

Voice briefing

Evidence checked

Alert
Shopfloor QC worker heartbeat missing
Oldest open order
22.9 hours
Orders by stage
{'delivered': 21, 'on_hold_photo': 6, 'ready_to_print': 1}
Recent app events checked
20